iMotion Media digital menu boards
Q: What is a Content Management System?
A: Content Management Software (CMS) is where you upload, and manage your menus and digital content, ours come with support & cloud hosting. Our (CMS) is built so if there is an interruption in the internet service, your content will keep running locally, you only need internet for menu or content updates.
Q: Do I need internet to run my screens?
A: Our software runs on the local memory of your media player (cache). The only time you will need internet is for any updates. Updating can also be done via wi-fi and hotspot from any smartphone with a data plan.
Q: How long does the hosting last?
A: Both the Content Management Software (CMS) and Cloud Hosting are a lifetime accounts and yours to keep. Once setup, there are no monthly recurring fees and nothing more to pay.
Q: What are zones?
A: Zone are when a screen is split into multiple sections called zones. Each zone can run content independently from the other zones on the same screen (i.e. if there are 6 zones on a screen, then the screen is split into 6 mini boxes running its own separate contents on the same monitor).
Q: How many screens can I add and how much is the licensing fees per screen?
A: You can add an UNLIMITED screens FREE of charge, that means there are NO licensing fees. All purchases reflect a one-time fee. such as menu design is on a pay-as-you go basis.
Q: My restaurant menu has over 100 items, I am planning on using 1 screen, can this work for me?
A: 100 items would be far too much for 1 menu screen. The font would be too small to see from a distance. If you use 1 screen, you will need 5 menus rotating in intervals (each menu allowing 30 items). It is NOT recommended to have more than 30 items per screen and not more than 2 menus rotating per screen, with the exception of images, specials and other info or events.
Q: What can I do with my Content Management Software (CMS) Account? And is it web based?
A: Your content management software account will control all your screens remotely, and you will need a media player per screen. You can add or delete content at will on unlimited screens via the cloud (provided with each player). You can also schedule morning and evening menus (day-parting).
Q: I don't have time to design my menus, do you provide menu designs?
A: Yes, we offer menu designs at a small charge, and will be completed in 3 easy steps.
Step 1: Send us your menus and prices to be designed based on your specifications.
Step 2: You then have unlimited modifications until you happy with the design.
Step 3: Once all designs are approved by you, we load the media players and ship them directly to your door.
You can make changes on your own or have us make them for you…your choice!
Q: How long does shipping take, and what is the turn around time?
A: Shipping generally takes between 5 to 6 business days to arrive (tracking provided). The design process takes between 3 and 5 business days. The entire turn around time is usually about a week to 10 days.
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